ChatOps – a communication and collaboration platform for businesses in the digital workplace. ChatOps supports features that help communicate and collaborate flexibly, with the right information, on the right channel, with the right person, and at the right time. The application also integrates AI and Machine Learning technologies to support automation and data management for decision-making.
4 main feature groups:

1. Flexible communication according to workflow:
* Direct Chat: 1-1 direct messaging.
* Group Chat: Includes Private Chat (private within the project group) and Public Chat (open discussion by topic).
* Team Conversations: Quick group meetings via voice room. Support features:
* Pin, Hashtag, Advanced Search
* Markdown, Emoji, Save messages
* See who has read, Convert chat to task (Add to Kanban)
* Copy link, share screen, video call (integrate Gmeet & Zoom)
* Translate content (Google Translate), flexible display mode
* Manage files by channel, keyword notification

2. Manage work with Kanban:
* Track tasks/projects visually by board
* Plan by week/month/quarter
* Prioritize work list

3. Automation with digital assistant:
* Chatbot simulates human-machine communication
* Digital assistant supports content and connects to other systems
* Integrate with CRM, ERP, Fanpage, Telegram, WhatsApp...

4. Centralized knowledge system:
* Learning Pool - content sharing repository
* Study group, discussion, knowledge testing