MiPo Virtual Assistant – Ask any difficult questions, there is MiPo!

MiPo is a virtual assistant that applies artificial intelligence (AI) developed and owned by Vietnam Post Corporation. Designed to support postal staff nationwide, MiPo helps improve work efficiency and customer service quality.

Outstanding features
• Instant feedback: MiPo provides quick and accurate information in less than 5 seconds per question.

• Rich knowledge base: Covers most areas of operation of Vietnam Post, from products, services, policies, business processes to official documents and regulations.

• Interactive features: Allows users to rate the usefulness of answers and send feedback to improve the quality of feedback.

• Continuous learning and improvement: MiPo is capable of self-learning from user data, helping to improve and better meet actual needs.
MiPo is not only a work support tool but also a reliable companion of every Vietnam Post employee in the journey of serving customers and developing themselves.