Workforce is the smart solution for your service management process. The mobile app enables efficient order processing – whether for maintenance, assembly, repair, or service calls – to the complete satisfaction of your customers and employees. You have all relevant data with you on your mobile device (smartphone, tablet, etc.) even when you're on the go:
• Contacts
• Addresses
• Contact Persons
• Appointments
• History
• Asset and Equipment Data
• Inventory
• Item Master Data
• Forms and Checklists
• Documents
• Images
The mobile app offers extensive features:
• Mobile Order Processing
• Material and Spare Parts Recording
• Travel Expense and Time Recording
• Service Reports
• Digital Signature (Fingerprint)
• Forms and Checklists
• Photo and Video Upload
• Notes
• Asset and Equipment Management
• Service History
• Real-time Status Updates
• Integration of Subcontractors
• Connection to Third-Party Systems
• Online and Offline Mode
Workforce supports you throughout the entire service management process. An optimal flow of information from order entry to completion shortens communication channels, reduces the error rate, leads to shorter processing times and thus increases service quality and customer satisfaction.