Titan Hoists is a service management app designed for lift manufacturing companies and their technicians. It helps streamline maintenance requests and breakdown services with faster response and clear communication.
When a lift requires service or faces a breakdown, customers contact the service center. The service center assigns the job to an available technician through the app. Technicians receive instant notifications, view job details, and update their progress in real time. This ensures quicker resolutions and improved customer satisfaction.
Features for Technicians
Receive instant job alerts from the service center
View and manage assigned service or breakdown tasks
Update job status and progress in real time
Track and manage service requests efficiently
Respond faster to customer needs
Benefits for Companies
Streamlined handling of service requests
Improved communication between service center and technicians
Transparent tracking of jobs and technician performance
Increased efficiency in managing breakdowns and maintenance
Titan Hoists is built to make service operations simple, transparent, and efficient. It empowers technicians to complete their jobs faster and helps companies deliver reliable lift services to their customers.