MetaAssist is a customer support tool designed for support teams to assist customers in resolving issues remotely without the need for in-person visits. It allows support personnel to draw AR annotations during video chats, providing clear visual guidance.
*Primarily, this app is intended for use on smartphones.
# New features-Display user information during outgoing and incoming calls.-Show the caller's name for incoming call notifications.# Improvements-Display a message indicating connection failure when media streaming service fails to connect.-Include user role information in the transcription report.# Bug fixes-Fix potential audio issues during the first call.-Resolve occasional app crashes during video calls.
~PRETIA TECHNOLOGIES, INC.
2.15.0 2.15.0
# New features-Display user information during outgoing and incoming calls.-Show the caller's name for incoming call notifications.# Improvements-Display a message indicating connection failure when media streaming service fails to connect.-Include user role information in the transcription report.# Bug fixes-Fix potential audio issues during the first call.-Resolve occasional app crashes during video calls.