CARE is an intelligent practice package that connects with Athena EHR in expediting patient check-in, refill requests, and patient payment collection. The CARE practice package includes a state-of-the-art telehealth platform with advanced features such as AES-256 bit encrypted messaging..

Patient check-in:

● Send convenient but secure, encrypted one-time use check-in via SMS to the patient’s mobile ● Allow patients to message doctors/practice about any notes concerning visit ● Allow patients to verify and update insurance information ● Allow patients to upload and update insurance card images ● Allow patients to make payments toward their copay/account balance ● Allow patients to verify and update their medication lists ● Allow patients to request refills for medications

Intelligent Patient Engagement:

● Quickly review and respond to any patient messages through our secure messaging portal ● Quickly view and confirm any updates to a patient’s medication list based on any updates made by the patient. ● Automate refill request handling based on your practice’s protocols -customised and personalised for your specific needs. ● Send patients timely reminders to check-in, update insurance information, and medications