Guest Assist provides assistance and guidance to national and foreign tourists visiting the state of Quintana Roo on situations that affect their physical integrity or personal documents; based on the integration of directories and legal-administrative procedures of the different private and government institutions involved in the attention and resolution of these situations.

* Available in English and Spanish languages.
* Free telephone communication to the SEDETUR Call Center, from the Smartphone.
* Free telephone communication at 911 (Emergencies), 088 (Federal Police) and 078 (Roadside Assistance), from the Smartphone.