Calibra Reserve - Captain App is a modern digital solution built exclusively for Crown Fried Chicken, located at 3149 Fulton St, Brooklyn, NY 11208, United States. It is designed to help captains and restaurant staff manage tables, orders, billing, and customer feedback with speed and accuracy. This app replaces outdated pen-and-paper workflows with a smart, dark-mode interface that makes order management simple, reliable, and error-free.
With Calibra Reserve, captains at Crown Fried Chicken can:
Assign Tables & Add Guest Details: Quickly select tables, capture the number of guests, and note down their preferences.
Take Detailed Orders: Browse a structured, category-based menu with search and filters, add customizations, and mark items as chef specials or dietary-specific.
Send Orders to Kitchen (KOT): Orders are instantly forwarded to the kitchen with real-time updates on status. Captains can track which dishes are “In Progress,” “Ready to Serve,” or “Served.”
Manage Active & Completed Orders: Captains can update ongoing orders, add more items even after the first KOT, and easily switch tables when needed. Completed orders are archived but can be reopened within 24 hours if corrections are required.
Seamless Billing: Flexible billing options include discounts, split bills, and manual payments. Totals are auto-validated to ensure accuracy.
Generate Receipts Instantly: Orders can be closed with a single tap, and PDF receipts are generated instantly for customers.
Capture Feedback & Tips: After billing, captains can log customer mood, notes, and tips, which are automatically added to the shift summary.
Access Manager Insights: Detailed reports and analytics provide visibility into daily sales, captain-wise performance, best-selling dishes, busiest hours, and overall revenue trends.
Built for speed and simplicity, Calibra Reserve – Captain App ensures that captains at Crown Fried Chicken can focus more on delivering excellent customer service and less on manual errors. With its sleek dark mode design and streamlined workflows, it’s the ultimate all-in-one tool for modern restaurant operations.