Award Winning Dealer e Process Proactive Live Chat is now available as a convenient application for Dealerships and businesses to connect with online shoppers without any wait. Responses through email/phone call can be slow, but with the Dealer e Process Live Chat application, you can be available to assist customers with their queries from your mac device. With our new application you can be ready anywhere and anytime to assist your customers. Instant responsiveness, query resolution and proactivity is all that is needed to win customers over. Taking into account all these factors, Dealer e Process Proactive Live Chat adds to greater customer retention, reduces bounce rate, and increases customer satisfaction.