Collins Connect provides access to contact information for customer facing employees, customer service centers, and support centers. In addition to contact information the app will provide access to approved documents, designed to help resolve customer support and sales questions.

The Collins Connect Mobile app delivers a number of features for quickly accessing information, such as
- Locating customer facing employees
- Locating service centers
- Locating customer support centers
- Access to the employee guidebook
- Access to Aftermarket Services and Customer Account Management playbooks