FCS Connect Pro

FCS Connect Pro is a mobile application designed to help hotel staff generate & fulfil job orders, and look up guest profiles for personalized services. It has the capability to automate job assignments based on staff’s abilities, schedule and locations. Hotel staff can also utilize the chat feature for improved communication. Track requests from start to finish. Staff with permitted access can also retrieve guest folios and detailed preferences

Key Features:

Support multiple Active Directories

Support multiple backend servers

Advanced location search

View own’s job listing

· Guest requests facilitation for BOTH in-house and non-in-house guests

· Guest profile management and guest preferences

· Allow staff to retrieve messages from call centre, including past logs of all communication

· Real-time updates of room status to the PMS

· Recording of mini-bar consumption to the PMS

· Send ad hoc texts to individuals or groups

Founded in 1982, FCS is a comprehensive hospitality technology solution provider at the forefront of technology innovation - with an expanding portfolio of integrated products used in over 2,000 hotels across 56 countries. FCS’ extensive suite of hospitality operations management solutions enhances hotel processes to maximize efficiency, with state-of-the-art technology. The use of this mobile application is administered by FCS.