Become familiar with Palafitos and its surroundings. Review and be able to book all the amenities available at the hotels and pre-approved points of interest in their destinations.

View the menu and make restaurant reservations, book excursions, reserve spa treatments, order room service, request upgrades and the like without ever contacting concierge nor going to the reception desk.

Live Chat
To discuss offerings and make informed decisions to best enjoy your stay.

Automatic Stay Organization
Your stay reservations and activities are automatically gathered and organized in a calendar

Unique Virtual Map
Find Points of Interest in the hotel with your device camera

Pre-Approved Destination offerings
All gathered in one place for review and booking with special offers and promotions.

Guest assist is your personal Hotel Concierge on the palm of your hand