The CCBSA Management Conference is a platform where executive directors communicate the company’s game plan and key strategic objectives for the year.

It affords us, as executive and senior managers the opportunity to discuss and engage on being a customer centric organisation displaying the highest customer service levels, increasing our productivity and responsiveness levels and reiterating the importance of being relevant to our consumers, our communities while consistently ensuring our employees are engaged, empowered and are able to contribute towards the business achieving its growth ambition.