PLEASE NOTE, the BT Email app is only available for users of our new email service.

To find out more about the new service, please visit https://www.bt.com/help/email/bt-email--help-in-understanding-errors

If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go.

This is what you will get:
- A brand new app – Designed specifically for our email service, completely BT-run and UK supported.
- No need to worry – our world-class cyber security protects your email to give you complete peace of mind.
- Hassle-free emailing - the app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, auto-replies and more via the settings menu.
- Help is close at hand – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier.
- We’ve got rid of the ads - even better, there’s no annoying advertising.