NKT Photonics Remote allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.

Key Features:
• One Button Solution
With one touch, NKT Photonics Remote immediately connects technicians to the right support expert on smartphones, tablets or smart glasses.
• Incident Memory
A knowledge database enables technicians to learn from already solved incidents without contacting an expert – even offline
• AR Video Calls
Individual and group video calls with Augmented Reality
• Online/Offline Annotations
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.

Please contact our NKT Photonics Remote support team to set up your accounts and get started: [email protected].