DreamClear is a clinical level home sleep test app which is paired with a sensor interface module to conduct a patient sleep test at their home. The data from the app is then uploaded to our cloud and evaluated by a licensed and trained sleep physician in order to evaluate and provide treatment options for a patient with sleep disorders.

Our application / device pairing requires a BLE MTU size of 512, we find that IOS devices that do not support this larger payload size will not function with our device / app properly and as such we provide a message to the user stating that the device is not compatible"
Several older Apple devices are still support new iOS versions, but have this limitation with MTU size.

Like several iPad devices might have been in our unsupported device list, but it can support a latest iOS version 13 and above.

You can find our unsupported device list as below:
iPhone devices above then "iPhone 6s Plus"
iPad devices above then "iPad (7thGeneration)"
iPad Air devices above then "iPad Air 2"
iPad mini devices above then "iPad mini 4"
iPad Pro devices above then "iPad Pro(10.5-inch)"