Top 3 problems among premium retail owners:
- Specialised premium shops are limited in product presentation and the ability to create trust in the e-commerce channel
- Significant amount of online traffic never gets converted and is lost after the first visit
- Online chats are great for answering specific questions but unhelpful in terms of trust building and upselling
- Video content is great for promoting products, but it's hard to create and distribute it
Using this information, we've created a BetterCall - solution that addresses those problems.
With BetterCall you can:
- Deliver sales experience in online similar to a physical store visit (invite and inform the customer with a video right after he/she lands on the website, answer his questions through the chat or present products in details through the video chat
- Multiply conversion rates and upsells much easier