Omni-CaaS is a comprehensive, cloud-based phone system with built-in contact center features. It can be purchased as a complete communications solution with Brightlink’s network services and global coverage included or as an application solution only.

Advantages:
- Receive office calls on your cell phone: Make your office phone mobile, with the ability to transition calls between phones.
- Call clients using your business number: Rather than giving out your personal cell phone number to contacts, call them through the app to have your business number appear on their caller ID.
- Set answering rules while you're away: Change your office answering rules anywhere, anytime, without logging in to your browser.
- Access to an in-office contact list: See who's available for a call, message, or meeting when you're working remote.

Benefits & Features:
- Custom greetings with configurable hold music
- View all office contacts with real time presence
- Visual Voicemail
- Call with your Office Caller ID from your mobile device
- Full Call History
- Control Answering Rules
- Manage Voicemail Greetings
- Mobile Integration
- Manage Office and Mobile Contacts
- Ext dial from mobile device
- Perform transfers, conferences, star codes, and more from mobile.
- Seamlessly switch call from mobile app to desk phone without callers knowing.
- Available contact center module
- Chat with co-workers