General Public and Government departments will work together hand in hand to being change in Punjab Province. Citizen’s of Punjab will identify the area that needs quick attention from Government departments, and Government officials will respond to their issues/suggestions. All of this will be recorded via a real time monitoring system. This will improve the service delivery. Special campaigns are designed to bring visible change in the province.
The app users will be notified as soon as their complaint/suggestions has been taken care off by a government official. The citizen can quickly rate the action taken as a positive or negative marking. The data gathered via this app will further be analyzed by the Government agencies to take data driven decisions.