Aqaba water online system is an advanced system and a new perspective on the relationship between the consumer and the water company, where the system provides complete and instant information to all customers such as the amount of consumption, warnings and alerts related to the presence of internal leakage or exceeding the consumption segment, In addition to the possibility of sending these alerts to customers’ phones through a special application.​ These services are applied for the customers in Aqaba Governate in Jordan.