The Optus Homes app is designed to make accessing services and information easy for tenants. It's simple to report repairs, schedule repair visits, view your rent information, exchange messages with your landlord, and feedback your opinions via surveys or suggestions.



You can upload pictures or video clips as part of any repair report. You can view your rent history, or raise any issue you wish through the two-way messaging feature. Very soon we’ll be adding new features such as rent payments, viewing copies of correspondence you have with your landlord, and being able to download other documents that we publish.


Later , we will also be adding other features such as the ability to report anti-social behaviour, a chatbot and a community section that will help keep you connected with community news and activities. And with your feedback we will continue to improve the app and make sure it meets the needs of all our customers. Tell us what features or changes you would like to see added to the app -- especially any community-focused features !!