With Sac311, information and city services are now at your fingertips.

• Request Service feature allows you to quickly and easily request city services including requesting a bulky-item pickup, pet complaints, pothole repairs
• Snap a photo and submit it with your request
• Use your location or drop a pin to help pinpoint a location on the map
• Track the status of your request using your Service Request number
• Register and log in. An account will make it easier for you to view and track your requests and will ensure we have accurate information for future requests
• Get updates! We’ll notify you as work is completed
• See what we’re doing in your neighborhood by using the Explore map
• Request to follow others’ open requests
• Search for answers using helpful knowledge articles. Was the article helpful? Give us a thumbs up!
• Look-up an address to see your waste service day or find you council district

The City of Sacramento’s 311 Customer Service is available 24 hours a day, 7 days a week, including holidays. We are committed to strengthening neighborhood services while continually improving.

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Visit us online at Sac311.org