CaptainGO is a mobile application curated specially for internal users to seamlessly manage all ongoing leads and engage with customers anytime, anywhere.
With the CaptainGO app, you can:
1) View and keep track of all ongoing conversations with customers.
2) Message and call customers on the go via the app.
3) Receive notifications whenever your customers reply you.
Initial Release Note:
- View all of your assigned tickets at a glance.
- Communicate with customers via messaging or voice calls directly on the app.
- Get notified whenever you have an incoming message or a missed voice call.
- Quickly view more information about your tickets.