Welcome to the redesigned Ziply Fiber App! Our aim is to help you easily self-service and manage your account or get help anywhere, any time - with just a few taps.

*You can also access the same services via a browser at http://ziplyfiber.com/myaccount/login

 

The App allows you a growing set of options for self-service, including:

• View & pay bill

• Set up/manage automatic payments

• Compare past bills

• Appointments/Service: View, reschedule or cancel

• View pending orders and track progress

• Upgrade service speed without a phone call (and, in some cases, without new equipment)

• Chat with live agents

• Update profile information, add users, or link additional Ziply Fiber service accounts

• See top troubleshooting solutions

• Get notified when Fiber is available at your address

 

*Coming soon: self-service troubleshooting tools and live outage notifications

 

As always, we appreciate your feedback and do read these reviews to fuel future roadmap items.



MyZiply App users: If you are having trouble moving your MyZiply information to the new Ziply Fiber app, please call 1888.947.9995 and we will be happy to help you transition.