The Citizen App empowers users to actively engage in improving their communities by enabling them to capture photos of issues like potholes, broken streetlights, or illegal dumping, and submit complaints directly to local authorities. With a user-friendly interface, citizens can quickly photograph a problem, provide relevant details, and submit it through a seamless process. The app automatically tags the location using GPS, ensuring that authorities can easily locate the issue. Users can also track the progress of their complaints in real-time, receiving updates on whether the issue has been acknowledged, addressed, or resolved. By providing a platform for real-time reporting, the app promotes transparency, responsiveness, and community engagement, making it a powerful tool for local governments to prioritize and resolve public concerns efficiently. Its ability to streamline complaint submission enhances civic participation, fosters accountability, and ultimately contributes to a better-managed and safer community environment.