The application provided by Quality Biomedical enables customers in the United States to efficiently request servicing for their biomedical equipment. Users utilize the application on their personal Android Phone to scan a QR code affixed to the equipment, with the camera capturing a sequential number for unique identification. It's important to note that no personal information is collected during this process, ensuring privacy. This streamlined system simplifies communication and facilitates the prompt servicing of biomedical equipment for enhanced customer satisfaction.