The Intel® Reverse Logistic Toolkit App gives you the ability to retrieve the VisID of your Intel® processor by using your devices camera to scan the Datamatrix symbol on your Intel® processor. The app allows you to email the VisID of single or multiple processors scanned. If you have a Customer Part Number or Intel® Part Number for your processor, you may use this whilst scanning to produce a csv file that you can use to process a warranty claim using the online Electronic Service Request process.
NOTE: Good contrast between the datamatrix dots and the background is crucial for a successful decode. Please tilt your phone slightly and slowly to achieve good contrast and use the in-app flashlght and zoom feature. Also move your phone slowly to and from the datamatrix to achieve good focus.