MetaAssist is a customer support tool designed for support teams to assist customers in resolving issues remotely without the need for in-person visits. It allows support personnel to draw AR annotations during video chats, providing clear visual guidance.
*Primarily, this app is intended for use on smartphones.
#Improvements-Create invitations automatically when an enterprise account calls a guest directly-Adjusted supporter and hand projection videos for poor network conditions-Update keyboard enter button behavior for the edit contact page-Minor UI update and automatic scrolling for transcription history view-Minor UI update for the Pin feature#Bug fixes-Fixed an issue where names were not updated immediately in history after adding a contact
~PRETIA TECHNOLOGIES, INC.
2.17.1 2.17.1
#Improvements-Create invitations automatically when an enterprise account calls a guest directly-Adjusted supporter and hand projection videos for poor network conditions-Update keyboard enter button behavior for the edit contact page-Minor UI update and automatic scrolling for transcription history view-Minor UI update for the Pin feature#Bug fixes-Fixed an issue where names were not updated immediately in history after adding a contact