• IVR System
Need Receptionist? OneNumberTM with welcome greetings through IVR and personalized experience with self-help and virtual receptionist is ready.
• Call Routing
Many Departments? No problem, OneNumberTM connects the callers directly with the department based on their IVR menu inputs.
• Call Forwarding
Many People, OneNumberTM. Bring mobility to your team's call handling as calls are forwarded directly to your employee's phone number.
• Call Tracking
Love details? Track and monitor all your employee's performance down to each customer call and their performance.
• Call Reports
Need Call Records? OneNumberTM gives access to detailed reports of your customer calls and get daily insights with up-to-date agents and call information.
• Call Recording
Miscommunication Problems? Not anymore, with OneNumberTM Monitor your business calls and team performance with timely recorded customer conversations.